Tax Matters in El Paso, TX

5.0

About

Tax Matters has spent since 1988 helping individuals, families, and business owners navigate complex tax challenges with calm and clarity. Rather than only preparing forms or negotiating balances, we dig into the full story behind each issue—carefully reviewing prior returns and records, correcting what needs fixing, and designing a resolution plan that fits the client’s actual circumstances. Clients receive direct, nonjudgmental guidance and, when appropriate, representation before the IRS. With nearly four decades of hands-on experience, we provide tailored solutions and ongoing support after the immediate problem is resolved.

Contact information

Tax Matters

71 Camille Dr, El Paso, TX 79912, USA

(915) 581-1040

http://www.elpasotaxes.com/

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 5:00 PM
Saturday 9:00 AM – 2:00 PM
Sunday 9:00 AM – 5:00 PM

What services does Tax Matters provide?

Tax Matters examines the full story behind tax problems, not just paperwork. We review prior returns and records, correct issues, craft a tailored resolution plan, negotiate balances when needed, and provide representation before the IRS if appropriate.

How long has Tax Matters been in business?

We have been operating since 1988, which amounts to nearly four decades of hands-on tax experience. That longevity informs our approach to complex tax situations.

Who do you help?

We assist individuals, families, and business owners facing tax issues. Our work is focused on personalized, direct, personal guidance without judgment tailored to each client’s circumstances.

Will you represent me before the IRS?

Yes. When representation is appropriate, we will act on your behalf before the IRS after thoroughly reviewing your records and options.

What is your approach to resolving tax problems?

We take a comprehensive approach: carefully review prior returns and underlying documents, correct what needs correcting, and build a strategy around the client’s actual situation. Solutions are customized rather than one-size-fits-all.

Do you provide support after a case is resolved?

Yes, we offer continued support after the immediate issue is resolved to help ensure lasting compliance and peace of mind. Ongoing guidance is part of our commitment to clients.

Reviews

Source: reviews left by customers on Google.

Two for the Road - Google user

a year ago

I can't say enough good things about working with Doug for both my personal and LLC tax filing this year. From the start, he was professional, knowledgeable, and incredibly patient—taking the time to explain everything in a way that made sense. Taxes can be overwhelming, especially when running a business, but Doug made the entire process smooth and stress-free. He was extremely thorough and caught a few deductions and details I would have easily missed on my own. His attention to detail and commitment to accuracy really gave me peace of mind. Doug is not only an expert in his field but also a genuinely kind and approachable person, which made the whole experience feel more like working with a trusted advisor than just a service provider. If you're looking for someone reliable, efficient, and easy to work with, I highly recommend Doug. I’ll definitely be working with him again next year!

Seth - Google user

a year ago

I didn’t know where to go for help with my taxes, but a referral led me to Tax Matters—and I couldn’t be more grateful. Doug and his team took the time to answer all my questions and guide me through everything. It gave me real peace of mind knowing my taxes were being handled by professionals I could trust. Doug is not only incredibly knowledgeable, but also such a great person—someone I now proudly call a friend. Thanks again!

Jose Ruiz - Google user

3 years ago

Doug is the utmost tax professional I've had the pleasure to work with. He was recommended to us to help us with a big tax issue our previous accountant had created for us. He assured us that he would take care of the issue and he did. If you are looking for a tax professional that doesn't use scare tactics to nickel and dime you, take your business to Doug at Tax Matters.

joe babenco - Google user

3 years ago

I was needing a Tax specialist, help with my records as I have moved a year ago back to Texas. Doug Rutter and Tax Matters came highly recommend ! He put me at ease and made simple work of my books and Taxes! I wouldn't want to go anywhere else! Thanks for your help! Joe Babenco.

Guillermo A. Blanco - Google user

3 years ago

Doug was awesome! I’d been putting off having my personal taxes done. I showed up for my appointment and was in and out in 15 mins. What a relief! Great place to go! See you guys next year.